Frequently Asked Questions

These products are best suited for use with iPad and GoodNotes, as well as Android devices with Penly. While they are compatible with various PDF annotation apps, the experience may vary. Please note that these products are not designed to work with e-reader devices.

Don’t worry! You can access them by following these steps:

  • Log in to your Etsy account.

  • Click on your profile picture in the top right corner.

  • Select “Purchases and reviews” from the dropdown menu.

  • Find your purchase from NozomuNoto and click on it.

  • You’ll find the download link(s) there.

    If you’re still having trouble, feel free to reach out to me via DM, and I’ll be more than happy to assist you!

     

If you’re unable to click on hyperlinks in GoodNotes, please follow these steps:

  1. Make sure you are in “Read Only” mode in GoodNotes. Hyperlinks can only be accessed in this mode.

  2. You can change from write mode to read-only mode by clicking on the pen symbol on the top right.

 

If the issue persists, don’t hesitate to send me a direct message on Etsy. I’m here to assist you and ensure that you can fully utilize your digital planner or notebook!

You can’t directly change the template on the landing pages, but there’s a simple workaround. Take a screenshot of the page you want to replace, then paste it onto the area of the landing page you want to modify. You can use this method to replace templates or elements with any picture too! For a video tutorial on how to do this, check out the link below.

If you’re encountering any challenges with the product on your device or experiencing compatibility issues, please don’t hesitate to reach out to me on Etsy immediately! I’m committed to resolving any problems you might face and even offering a refund if necessary. Your satisfaction is my priority!

No, you are not allowed to sell, distribute, or reproduce these products in any form. They are meant for personal use only. Please be aware that all NozomuNoto products are copyrighted and protected by law.

Of course! I’m here to help you create a customized version of our products that suits your exact needs. Feel free to DM me on Etsy with the details of what you’re looking for, and I’ll be more than happy to assist you in creating your perfect product. Let’s work together to make it just right for you!

Here’s how you can support NozomuNoto:

Be a Star Reviewer: If you’ve had a delightful 5-star experience with our products, consider leaving a review on Etsy. Your feedback inspires us to craft even better goodies!

Snap, Share & Inspire: Share your experience with NozomuNoto products on social media and tag us @nozomunoto. Your posts can inspire others to discover our products.

Unleash Your Ideas: If you have any feedback or suggestions for improvement, don’t hesitate to reach out. Your insights can help us enhance our products.

Ko-fi Love: Feeling extra generous? Support our creative journey with a donation on Ko-fi. Your kindness helps us keep the creative fire burning!

Have More Questions?​

- Need help picking your first digital planner/notebook?

- Need recommendations for the best digital tools?

- Have questions about NozomuNoto products?

- Issues with downloading or accessing your files?

- Feedback or suggestions for NozomuNoto?

- Issues with purchase?

- Collaboration inquiry? Apps & influencers welcome!

If you can’t find the answer you’re looking for, please don’t hesitate to reach out for assistance. You can message me on Etsy, fill out this form below, email me directly, or DM me on Instagram for help! I will try my best to respond as soon as possible!

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