Browse help topics
Getting Started
Need help choosing?
Need help after purchase?
Download & Import
Using your notebook/planner
- How to change or reuse template pages on planner landing pages
- Why stickers look blurry when enlarged
- What to check if a product does not work on your device
- How to use NozomuNoto index pages
- How to use NozomuNoto template pages
- How to change a digital planner cover
- How to install and use digital stickers
Product Tutorials
- How to use Yume Techo Landscape tutorial pages
- How to use Yume Techo Portrait tutorial pages
- How to use Shibui Techo Weeks tutorial pages
- How to use Shibui Techo Months tutorial pages
- How to use Yume Noto V1 Landscape tutorial pages
- How to use Yume Noto V1 Portrait tutorial pages
- How to use Yume Noto V2 Landscape tutorial pages
- How to use Yume Noto V2 Portrait tutorial pages
- How to use Yume Noto V3 Portrait tutorial pages
- How to use NozomuNoto Ultimate Digital Stickers
- How to use NozomuNoto Digital Covers
- Which NozomuNoto instruction or tutorial file should I open first?
Device & App
iOS / iPadOS
GoodNotes
Notability
Noteshelf
Noteful
StarNote
Flexcil
Kilonotes
Android
StarNote
Samsung Notes
Penly
Flexcil
Noteshelf
Xodo
E-reader Devices
Boox devices
reMarkable
Bigme
Supernote
Kindle Scribe
Other e-reader devices
Can I request a custom version?
What to include when asking for a custom layout, size, color, or product adjustment.
Custom requests can be discussed by message. Small, specific changes are the easiest to review, such as a color adjustment, date range, week start, page size, cover variation, or simple layout change.
Not every request can be accepted, especially if it needs a full product rebuild, a very urgent deadline, a new app workflow, or a completely new design system. But clear details make it much easier to say what is possible.
Send these details
- Product name or link. Include the exact product, such as Yume Techo Academic 26-27 Landscape Monday, Shibui Techo Weeks, Yume Noto V3 Portrait, Ultimate Digital Stickers, or Digital Covers.
- The exact change you want. Say what should change and what should stay the same.
- Size and orientation. Mention portrait or landscape, tablet size, printable size, or app/device if the size matters.
- Date details. Include year, academic year, dated or undated, Monday start or Sunday start, and any special date range.
- Color or style details. Mention the product color, theme, cover, or palette name if you want it to match an existing NozomuNoto style.
- App or device. Say whether you plan to use it in GoodNotes, Notability, Noteful, Penly, Samsung Notes, Flexcil, Xodo, Noteshelf, Kilonotes, Boox, Supernote, Kindle Scribe, or another app/device.
- Deadline. If you need it by a specific date, include that date in the first message.
Good request examples
- "Can you make the Yume Techo Landscape planner with Sunday start instead of Monday start?"
- "Can this cover be made in portrait size to match Yume Noto V3 Portrait?"
- "Can the planner color match Garden, but with a different cover title?"
- "Can I get a version that is easier to use on Samsung Notes with split pages?"
Requests that need more detail
- "Can you make it different?"
- "Can you make a custom planner?"
- "Can you make it work for my app?"
- "Can you change everything to my style?"
Those might be possible, but they need product name, exact changes, device/app, size, date range, and deadline before they can be reviewed.
Where to send it
Use the same contact place as your order when possible. For Etsy orders, send an Etsy message. For website orders, use the website contact page. For a general question, use the contact page or Instagram DM.
Still need help?
Send your order number, product name, device, app, and a screenshot or short screen recording if the issue is visual.