Noteshelf known problems – NozomuNoto

Frequently Asked Questions

Browse help topics
Getting Started
Need help choosing?
Need help after purchase?
Download & Import
Using your notebook/planner
Product Tutorials
Other questions
Device & App
iOS / iPadOS
GoodNotes
Notability
Noteshelf
Noteful
StarNote
Flexcil
Kilonotes
CollaNote
Android
StarNote
Samsung Notes
Penly
Flexcil
Noteshelf
Xodo
Kilonotes
E-reader Devices
Boox devices
reMarkable
Bigme
Supernote
Kindle Scribe
Other e-reader devices

Noteshelf known problems

Known issues and practical checks for using NozomuNoto files in Noteshelf.

On this page
  1. Before you start
  2. Reference links
  3. Noteshelf problems to check first
  4. When to start fresh
  5. Before asking for help
  6. Common Noteshelf fixes
  7. 1. Use the PDF, not the ZIP
  8. 2. Use Read-Only Mode for links
  9. 3. Use Pages or Finder view for page structure
  10. If something still feels off

Use these steps to work with NozomuNoto PDF planners, notebooks, stickers, covers, and template pages in Noteshelf. The official links below are for downloads, updates, and current help pages.

Before you start

  • Test a fresh copy first so the problem is not caused by an edited, flattened, or exported file.
  • If the file is a ZIP, extract it before importing the PDF, PNG sticker, cover, or other app-supported file.
  • After the first step, test one Index link, one writing mark, and one page action before setting up the whole planner.

Use these for current app or device help, downloads, updates, vendor support, and manual references.

Noteshelf problems to check first

  1. The planner is missing after import: return to Files and check that the NozomuNoto ZIP was extracted. Import the planner PDF again through the Noteshelf Add menu and Import.
    Import again
    Import againIf the PDF is missing, import the extracted planner again from Noteshelf Add > Import. Product shown: Yume Techo Academic 26-27 Landscape.
  2. Planner tabs do not move: turn on Read-Only Mode and test the same tab again. Then test the original PDF in Apple Files so you know whether the issue is the file or Noteshelf mode.
    Read-Only Mode
    Read-Only ModeIf links do not move, turn on Read only Mode and test again. Product shown: Yume Techo Academic 26-27 Landscape.
  3. Page tools feel hidden: open the Pages or Finder view, then use the page action menu. The screenshot-ready workflow shows Copy, Duplicate, Bookmark, Add Page Before, Add Page After, Move, Share, and Trash there.
    Page actions
    Page actionsIf page tools feel hidden, open Pages or Finder and use the page menu. Product shown: Yume Techo Academic 26-27 Landscape.
  4. A clean template was filled by accident: import a fresh copy of the original PDF, find the clean template page, and duplicate it again. Keep the working copy separate from the backup copy.
  5. A sticker or image is hard to place: use the Add menu, choose Image, and test one PNG on a blank or notes page before adding many images.
    Image menu
    Image menuIf sticker insertion is confusing, test one PNG from Add > Image. Product shown: Yume Techo Academic 26-27 Landscape.
  6. The planner feels slow: close extra notebooks, use fewer large images, and test export/sync with a smaller decorated section before decorating the whole planner.

When to start fresh

Start fresh when links stop working after many edits, the wrong file was imported, or too many page/image experiments made the planner confusing. A clean re-import is often faster than trying to repair a heavily edited copy.

Before asking for help

  1. Test a fresh import. Import the original NozomuNoto PDF again without page moves, exports, or heavy stickers.
  2. Test the same link in Apple Files. This separates file-link problems from Noteshelf mode problems.
  3. Write down the exact product and app version. Include product name, year, orientation, week start, color, device, iPadOS version, and Noteshelf version.
  4. Send a short screen recording if possible. Show the selected mode, the link or page action, and what happens after tapping.

Common Noteshelf fixes

1. Use the PDF, not the ZIP

Planner and notebook products should be imported as PDF files after extraction.

Edit mode is for writing. Read-Only Mode is for moving through hyperlinked planner pages.

3. Use Pages or Finder view for page structure

When pages feel lost, thumbnails are the clearest place to check page order, bookmarks, and page actions.

Still need help?

Send your order number, product name, device, app, and a screenshot or short screen recording if the issue is visual.