StarNote known problems – NozomuNoto

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StarNote known problems

Known issues and practical checks for using NozomuNoto files in StarNote.

On this page
  1. Before you start
  2. Reference links
  3. StarNote problems to check first
  4. When to start fresh
  5. If something still feels off

Use these steps to work with NozomuNoto PDF planners, notebooks, stickers, covers, and template pages in StarNote. The official links below are for downloads, updates, and current help pages.

Before you start

  • Test a fresh copy first so the problem is not caused by an edited, flattened, or exported file.
  • If the file is a ZIP, extract it before importing the PDF, PNG sticker, cover, or other app-supported file.
  • After the first step, test one Index link, one writing mark, and one page action before setting up the whole planner.

Use these for current app or device help, downloads, updates, vendor support, and manual references.

StarNote problems to check first

  1. The planner is missing after import: return to Files and check that the NozomuNoto ZIP was extracted. Import the planner PDF again through All notes > Create > Import files.
    Import files
    Import filesIf the PDF is missing, import from Create > Import files and check the file picker locations. Product shown: Yume Techo Academic 26-27 Landscape.
  2. Planner tabs do not move: tap the book/read mode icon and test the same tab again. Then test the original PDF in Apple Files so you know whether the issue is the file or StarNote mode.
    Book / read mode
    Book / read modeIf links do not move, tap the book/read mode icon and test again. Product shown: Yume Techo Academic 26-27 Landscape.
  3. Page tools feel hidden: open Document overview, then use the thumbnail three-dot menu. The screenshot-ready workflow shows Add a page after the current, Add to custom paper, Add to outline, Duplicate current page, Copy the current page, and Delete current page there.
    Page actions
    Page actionsIf page tools feel hidden, open Document overview and use the thumbnail menu. Product shown: Yume Techo Academic 26-27 Landscape.
  4. A clean template was filled by accident: import a fresh copy of the original PDF, find the clean template page, and duplicate it again. Keep the working copy separate from the backup copy.
  5. A sticker or image is hard to place: use the toolbar image icon and test one PNG on a blank or notes page before adding many images.
    Image tool
    Image toolIf sticker insertion is confusing, test one PNG with the image tool. Product shown: Yume Techo Academic 26-27 Landscape.
  6. The planner feels slow: close extra files, use fewer large images, and test export/sync with a smaller decorated section before decorating the whole planner.

When to start fresh

Start fresh when links stop working after many edits, the wrong file was imported, or too many page/image experiments made the planner confusing. A clean re-import is often faster than trying to repair a heavily edited copy.

If something still feels off

If the same problem happens in a fresh copy and another PDF viewer, send the product name, device, app version, and a short screen recording.

For StarNote, send the product name, device, app version, and the exact step where you get stuck if you need help.

Test page moves, template copies, bookmarks, or cover changes on a copied planner first, so the original download stays clean.

Still need help?

Send your order number, product name, device, app, and a screenshot or short screen recording if the issue is visual.

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