Browse help topics
Getting Started
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Download & Import
Using your notebook/planner
- How to change or reuse template pages on planner landing pages
- Why stickers look blurry when enlarged
- What to check if a product does not work on your device
- How to use NozomuNoto index pages
- How to use NozomuNoto template pages
- How to change a digital planner cover
- How to install and use digital stickers
Product Tutorials
- How to use Yume Techo Landscape tutorial pages
- How to use Yume Techo Portrait tutorial pages
- How to use Shibui Techo Weeks tutorial pages
- How to use Shibui Techo Months tutorial pages
- How to use Yume Noto V1 Landscape tutorial pages
- How to use Yume Noto V1 Portrait tutorial pages
- How to use Yume Noto V2 Landscape tutorial pages
- How to use Yume Noto V2 Portrait tutorial pages
- How to use Yume Noto V3 Portrait tutorial pages
- How to use NozomuNoto Ultimate Digital Stickers
- How to use NozomuNoto Digital Covers
- Which NozomuNoto instruction or tutorial file should I open first?
Device & App
iOS / iPadOS
GoodNotes
Notability
Noteshelf
Noteful
StarNote
Flexcil
Kilonotes
Android
StarNote
Samsung Notes
Penly
Flexcil
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Xodo
E-reader Devices
Boox devices
reMarkable
Bigme
Supernote
CollaNote Known Problems with NozomuNoto Planners on iPad
Troubleshoot CollaNote problems with NozomuNoto planners, including PDF import, hyperlinks, stickers, covers, templates, slow files, and missing pages.
On this page
Use these steps to work with NozomuNoto PDF planners, notebooks, stickers, covers, and template pages in CollaNote. The official links below are for downloads, updates, and current help pages.
Choose your problem first
If something is not working in CollaNote, start with the issue that matches what you see.
- Links fail to move: switch to the hand / navigation tool, then test one Index link.
- The planner imported incorrectly: import the actual planner or notebook PDF, not the ZIP, receipt, preview page, or instruction-only PDF.
- Stickers look blurry: insert the original PNG again and keep it closer to its original size.
- Pages feel hard to manage: use CollaNote page tools carefully and keep a clean backup before deleting or moving pages.
- The file feels slow: close other apps, check storage, update CollaNote if needed, and test with a clean copy.
- You still need help: send your product name, device, CollaNote version if known, exact issue, and a screenshot or short screen recording.
Reference links
Use these for current app or device help, downloads, updates, vendor help, and manual references.
Fix CollaNote planner problems by symptom
- For link trouble, switch to the hand / navigation tool and test one Index link before editing more pages.
- For import trouble, go back to the library and import the extracted planner or notebook PDF with + > Import PDF.
- For sticker blur, insert the original PNG again and keep it closer to its original size.
- For page confusion, use thumbnails before moving pages and keep a clean backup before deleting anything.
- For cover trouble, check whether the cover is a PDF page, PNG image, JPG image, or CollaNote-specific file.
- For slow files, close other apps, check storage, update CollaNote if needed, and test with a clean copy.
Common CollaNote problem paths
1. Links fail to move
What happens: tapping a planner tab writes, selects, or opens editing controls instead of moving.
What to try: switch to the hand / navigation tool, test one Index link, then return to writing tools after the page opens.
2. The planner imported incorrectly
What happens: the file opens like a ZIP, receipt, preview, cover, sticker sheet, or instruction-only PDF.
What to try: extract the download first, open the extracted folder, then import the actual planner or notebook PDF.
3. Stickers look blurry
What happens: a PNG sticker loses sharp edges after resizing.
What to try: insert the original PNG again and resize little by little.
4. Pages feel hard to manage
What happens: copied, moved, or deleted pages make the planner harder to follow.
What to try: check thumbnails first, keep a clean backup, and test Index links after page changes.
5. The file feels slow
What happens: pages load slowly after many images, stickers, copied pages, or large edits.
What to try: close other apps, check storage, update CollaNote if needed, and compare with a fresh PDF copy.
Before asking for help
- Test a fresh import. Import the original NozomuNoto PDF again without page moves, exports, or heavy stickers.
- Test the same link in Apple Files. This separates file-link problems from CollaNote mode or tool problems.
- Write down the exact product and app version. Include product name, device, iPadOS version, and CollaNote version if known.
- Send a short screen recording if possible. Show the selected tool, the link or page action, and what happens after tapping.
Next CollaNote problem links
Still need help?
Send your order number, product name, device, app, and a screenshot or short screen recording if the issue is visual.



