CollaNote Known Problems with NozomuNoto Planners on iPad

Troubleshoot CollaNote problems with NozomuNoto planners, including PDF import, hyperlinks, stickers, covers, templates, slow files, and missing pages.

Browse help topics
Getting Started
Need help choosing?
Need help after purchase?
Download & Import
Using your notebook/planner
Product Tutorials
Other questions
Device & App
iOS / iPadOS
GoodNotes
Notability
Noteshelf
Noteful
StarNote
Flexcil
Kilonotes
CollaNote
Android
StarNote
Samsung Notes
Penly
Flexcil
Noteshelf
Xodo
Kilonotes
E-reader Devices
Boox devices
reMarkable
Bigme
Supernote
Kindle Scribe

CollaNote Known Problems with NozomuNoto Planners on iPad

Troubleshoot CollaNote problems with NozomuNoto planners, including PDF import, hyperlinks, stickers, covers, templates, slow files, and missing pages.

On this page
  1. Choose your problem first
  2. Reference links
  3. Fix CollaNote planner problems by symptom
  4. Common CollaNote problem paths
  5. 1. Links fail to move
  6. 2. The planner imported incorrectly
  7. 3. Stickers look blurry
  8. 4. Pages feel hard to manage
  9. 5. The file feels slow
  10. Before asking for help
  11. Next CollaNote problem links

Use these steps to work with NozomuNoto PDF planners, notebooks, stickers, covers, and template pages in CollaNote. The official links below are for downloads, updates, and current help pages.

Choose your problem first

If something is not working in CollaNote, start with the issue that matches what you see.

  1. Links fail to move: switch to the hand / navigation tool, then test one Index link.
  2. The planner imported incorrectly: import the actual planner or notebook PDF, not the ZIP, receipt, preview page, or instruction-only PDF.
  3. Stickers look blurry: insert the original PNG again and keep it closer to its original size.
  4. Pages feel hard to manage: use CollaNote page tools carefully and keep a clean backup before deleting or moving pages.
  5. The file feels slow: close other apps, check storage, update CollaNote if needed, and test with a clean copy.
  6. You still need help: send your product name, device, CollaNote version if known, exact issue, and a screenshot or short screen recording.

Use these for current app or device help, downloads, updates, vendor help, and manual references.

Fix CollaNote planner problems by symptom

  1. For link trouble, switch to the hand / navigation tool and test one Index link before editing more pages.
    Import again
    Import againIf the planner is missing, import the extracted PDF again from + > Import PDF. Product shown: Yume Techo Academic 26-27 Landscape.
  2. For import trouble, go back to the library and import the extracted planner or notebook PDF with + > Import PDF.
    Hand tool for links
    Hand tool for linksIf links try not to move, switch to the hand tool and test again. Product shown: Yume Techo Academic 26-27 Landscape.
  3. For sticker blur, insert the original PNG again and keep it closer to its original size.
    Page thumbnails
    Page thumbnailsIf page controls feel hidden, open the top-right page thumbnail panel. Product shown: Yume Techo Academic 26-27 Landscape.
  4. For page confusion, use thumbnails before moving pages and keep a clean backup before deleting anything.
    Insert Menu
    Insert MenuIf stickers are confusing, test one PNG from Insert Menu first. Product shown: Yume Techo Academic 26-27 Landscape.
  5. For cover trouble, check whether the cover is a PDF page, PNG image, JPG image, or CollaNote-specific file.
  6. For slow files, close other apps, check storage, update CollaNote if needed, and test with a clean copy.

Common CollaNote problem paths

What happens: tapping a planner tab writes, selects, or opens editing controls instead of moving.

What to try: switch to the hand / navigation tool, test one Index link, then return to writing tools after the page opens.

2. The planner imported incorrectly

What happens: the file opens like a ZIP, receipt, preview, cover, sticker sheet, or instruction-only PDF.

What to try: extract the download first, open the extracted folder, then import the actual planner or notebook PDF.

3. Stickers look blurry

What happens: a PNG sticker loses sharp edges after resizing.

What to try: insert the original PNG again and resize little by little.

4. Pages feel hard to manage

What happens: copied, moved, or deleted pages make the planner harder to follow.

What to try: check thumbnails first, keep a clean backup, and test Index links after page changes.

5. The file feels slow

What happens: pages load slowly after many images, stickers, copied pages, or large edits.

What to try: close other apps, check storage, update CollaNote if needed, and compare with a fresh PDF copy.

Before asking for help

  1. Test a fresh import. Import the original NozomuNoto PDF again without page moves, exports, or heavy stickers.
  2. Test the same link in Apple Files. This separates file-link problems from CollaNote mode or tool problems.
  3. Write down the exact product and app version. Include product name, device, iPadOS version, and CollaNote version if known.
  4. Send a short screen recording if possible. Show the selected tool, the link or page action, and what happens after tapping.

Still need help?

Send your order number, product name, device, app, and a screenshot or short screen recording if the issue is visual.